Service Agreement

JOSHUA INGRAM T/A I PLAN ARCHITECTURAL SERVICES SERVICES AGREEMENT

1. Introduction

This Services Agreement was created on this day xxxx 2026 between the following parties: The (Service Provider “Joshua Ingram T/A I Plan Architectural Services”) with Company address: First Floor, Swan Buildings, 20, Swan Street, Manchester, M4 5JW; and the Second Party represented by ‘Client’ (“Customer”), with address: collectively referred to as ‘The Parties’), of whom’s name, obligations and legal address is appended herein.

2. Background

a. The Service Provider operates an online architectural design service offering professional drawing packages for statutory submission.
b. The Client wishes to engage the Service Provider to prepare architectural drawings for either:

• A Planning Application; Or
• A Building Regulations Application.

c. The Service Provider agrees to provide the Services in accordance with this Agreement.

NOW, therefore, in consideration of the terms and conditions, promises and covenants contained herein, as well as other good and valuable consideration (the receipt and sufficiency of which is hereby acknowledged), the Parties hereby agree as follows:

3. Definitions

In this Agreement, unless the context otherwise requires, the following terms shall have the following meanings:

a. “Agreement” means this Service Agreement together with any documents expressly referred to within it.
b. “Application” means either a Planning Application or a Building Regulations Application prepared pursuant to this Agreement.
c. “Building Regulations Application” means an application prepared for submission to the relevant Local Authority under applicable Building Regulations legislation.
d. “Client” means the individual or legal entity purchasing Services via the Service Provider’s website and accepting these terms during the checkout process.
e. “Effective Date” means the date on which payment is successfully processed and this Agreement is accepted during checkout.
f. “Intellectual Property Rights” means all copyright, design rights, database rights and other proprietary rights whether registered or unregistered.
g. “Local Authority” means the relevant council or statutory body responsible for determining the Application.
h. “Planning Application” means an application prepared for submission to a Local Planning Authority for planning permission.
i. “Services” means the preparation of architectural drawings and associated documentation as described in this Agreement.
j. “Service Provider” means Joshua Ingram trading as I Plan Architectural Services.
k. “Website” means the online platform operated by the Service Provider through which the Services are purchased and information is submitted.
l. “Working Day” means any day other than a Saturday, Sunday or public holiday in England.

4. Scope of Services

The Service Provider shall prepare architectural drawings based solely on:

a. Measurements supplied by the Client;
b. Photographs provided by the Client;
c. Site and property information submitted via the website.

The Services are limited strictly to: Preparation of Planning Application drawings; or Preparation of Building Regulations drawings.

The Service Provider does not:

a. Provide structural engineering services;
b. Provide construction supervision;
c. Provide project management;
d. Guarantee statutory approval.

Any additional services requested outside the agreed scope shall be subject to a separate written agreement and additional fees.

5. Client Responsibilities

The Client shall:

a. Provide accurate, clear and readable information;
b. Supply sufficient photographs and relevant site information;
c. Disclose any material property constraints;
d. Ensure all dimensions are correct prior to submission.

The Client accepts full and sole responsibility for the accuracy of all measurements and information provided All measurements must be independently verified on site by the appointed contractor prior to commencement of construction works.

6. Application Determination

All applications are determined exclusively by the relevant Local Authority. The Service Provider does not warrant or guarantee:

a. Planning approval;
b. Building Regulations approval;
c. Approval without conditions;
d. Determination timeframes.

Refusal, delay, or conditional approval does not constitute breach of contract.

7. Fees and Payment

All services must be paid in full at the time of purchase via the website. A legally binding contract is formed upon:

a. Successful payment; and
b. Acceptance of terms during checkout.

Due to the bespoke nature of the services, all payments are final. No refunds shall be provided once work has commenced.

8. Additional Hours

All “minor” revisions to planning and building regaultions drawings are included within our intial costs. Where the additional work is demmed excessive or “major” revsisons beyond the initial scope of the work agreed the customer will be subject to an additional cost which is to be agreed between i Plan Architectural Services and “the customer” prior to the works beginning. It us upto the descretion of i Plan Architectural Services to deciede if the additional works are subject to “minor” or “major” revisions.

9. Structural Engineering Disclaimer

Structural engineering input required for Building Regulations Applications is obtained through an independent third-party consultant engaged by us. The cost of standard structural engineering information is included within our Building Regulations package fee. However, where the scale, complexity, or technical requirements of the project exceed standard assumptions, additional structural design work may be necessary.

In such circumstances:

a. Any additional scope and associated fees will be clearly identified;
b. A revised quotation will be provided; and
c. No additional work will commence without the Client’s prior written approval.

We act solely as an intermediary in coordinating third-party structural input and do not provide structural engineering services directly.

10. Principal Designer Role

The Client wholly understands their roles and duties under The Construction (Design and Management) Regulations 2015 and the Building Regulations etc. (Amendment) (England) Regulations 2023. The Client accepts and understands that “Joshua Ingram T/A I Plan Architectural Services” have no role in project management or as Principal Designer during the construction phase or thereafter (RIBA Plan of Work Stages 5 to 7). Only if written appointment is received at “hello@iplanarchitecturalservices.co.uk” with the relevant documents will “I Plan Architectural Services” act as Principal Designer under The Construction (Design and Management) Regulations 2015 and the Building Regulations etc. (Amendment) (England) Regulations 2023 but strictly for the pre-construction phase only (RIBA Plan on Work Stages 0 to 4).

11. Consumer Cancellation Rights

Under the Consumer Contracts Regulations 2013, consumers normally have a 14-day right to cancel. By completing checkout, the Client:

a. Expressly requests immediate commencement of the service;
b. Acknowledges that the service is bespoke and tailored;
c. Agrees that the right to cancel is waived once work begins.

12. Intellectual Property

All drawings, designs and documents remain the intellectual property of the Service Provider. Upon full payment, the Client is granted a non-exclusive, non-transferable licence to use the drawings solely for the specific property and project for which they were prepared.

The Client shall not:

a. Reuse drawings for another property;
b. Resell drawings;
c. Modify drawings without written consent.

13. Data Protection

For the purposes of UK GDPR, each Party acts as an independent controller, except to the extent that Joshua Ingram hosts or processes data on behalf of Client, in which case Joshua Ingram shall act as a processor in accordance with Schedule 1.

The Parties shall comply with their respective UK GDPR obligations, maintain appropriate technical and organisational measures, and ensure lawful processing of Worker and Supplier data. Joshua Ingram shall not use Client’s data for any purpose other than providing the Services unless otherwise required by law.

14. Liability & Indemnities

The Service Provider prepares drawings strictly from Client-supplied measurements. The Service Provider shall not be liable for:

a. Incorrect measurements;
b. Dimensional discrepancies;
c. Construction errors;
d. Contractor mistakes;
e. Delays;
f. Regulatory refusals;
g. Costs arising from redesign or remedial works.

To the fullest extent permitted by law, the Service Provider shall not be liable for:

a. Indirect or consequential loss;
b. Loss of profit;
c. Loss of opportunity;
d. Financial or commercial losses;
e. Construction or material costs.

The total liability of the Service Provider, whether in contract, tort (including negligence), breach of statutor duty or otherwise, shall not exceed the total fee paid by the Client. Nothing in this Agreement excludes liability that cannot legally be excluded under UK law.

15. Exclusivity and Use of the Services

The Client acknowledges that all drawings prepared under this Agreement are exclusive to the Service Provider.

The Client shall not:

a. Engage a third party to replicate or reverse-engineer the drawings;
b. Use the drawings for multiple developments without written consent.

The Service Provider reserves the right to use anonymised drawings for portfolio and marketing purposes unless the Client objects in writing.

16. Term And Termination

This Agreement shall commence on the Effective Date and shall continue for an initial term of twelve (12) months (the “Initial Term”). Following the Initial Term, the Agreement shall automatically renew for successive periods of twelve (12) months (each a “Renewal Term”) unless either Party provides written notice of non-renewal no less than sixty (60) days before the end of the Initial Term or any Renewal Term.

Either Party may terminate this Agreement with immediate effect by written notice if the other Party commits a material breach of this Agreement and, where such breach is capable of remedy, fails to remedy it within thirty (30) days of receiving written notice requiring it to do so.

17. Entire Agreement

This Agreement constitutes the entire agreement between the Parties relating to its subject matter and supersedes all prior drafts, negotiations, understandings, and agreements between them, whether oral or written. Each Party acknowledges that it has not relied on any representation or warranty not expressly set out in this Agreement.

18. Confidentiality

Each Party shall keep confidential all Confidential Information received from the other Party in connection with this Agreement and shall use such information solely for the performance of this Agreement. Disclosure is permitted only to personnel, professional advisers, or regulators who require such information for legitimate purposes and are bound by equivalent confidentiality obligations. The confidentiality obligations survive expiry or termination of this Agreement.

19. Notices

Any notice under this Agreement shall be in writing and delivered by email or by recorded delivery to the contact details notified by each Party from time to time. Notices are deemed received (a) on transmission if sent by email before 5:00 p.m. UK time on a Business Day, otherwise the next Business Day; or (b) two Business Days after posting if sent by recorded delivery.

20. Governing Law

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and interpreted in accordance with the laws of England and Wales. The Parties submit to the exclusive jurisdiction of the courts of England and Wales.

21. Acknowledgment

This document contains the entire agreement of the parties identified above and succeeds any prior written or oral agreement between the parties. Of whom the Parties have duly affixed their signatures under hand on this xx, day of xxxx, 2026.